Welcome to PIXORA EDU LTD (“Company,” “we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.

This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website, enroll in our courses, communicate with us, or use any services provided by PIXORA EDU LTD.

By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy.

1. Company Information

Company Name: PIXORA EDU LTD

Website: https://pixoraedu.com/

Email: help@pixoraedu.com

Phone: +44 7727 186156

Address: 2 Frederick Street, London, England, WC1X 0ND

2. Information We Collect

We may collect various types of information from users, students, visitors, and customers.

Personal Information

Personal information may include:

• Full name
• Email address
• Phone number
• Billing information
• Payment details
• Mailing address
• Country or region
• Account login credentials
• Educational information
• Course enrollment details

Non-Personal Information

We may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Language preferences
• Website usage statistics
• Referral URLs
• Session information

Educational Information

When using our educational services, we may collect:

• Course progress
• Assignment submissions
• Assessment results
• Certificates earned
• Learning activity history

3. How We Collect Information

Information may be collected through:

• Website registration forms
• Course enrollment forms
• Contact forms
• Newsletter subscriptions
• Email communications
• Customer support requests
• Payment processing systems
• Cookies and tracking technologies
• Learning management systems

4. Purpose of Information Collection

We collect information for legitimate business and educational purposes including:

• Providing educational services
• Managing course enrollments
• Delivering course materials
• Processing payments
• Creating student accounts
• Tracking learning progress
• Issuing certificates
• Responding to inquiries
• Providing customer support
• Improving website performance
• Personalizing learning experiences
• Marketing educational services
• Preventing fraud and abuse
• Meeting legal obligations

5. Legal Basis for Processing Data

Where applicable, we process personal information based on:

• User consent
• Contractual necessity
• Legal obligations
• Legitimate business interests
• Educational service requirements

6. Cookies and Tracking Technologies

PIXORA EDU LTD may use cookies and similar technologies.

Cookies help us:

• Remember user preferences
• Improve website functionality
• Analyze website traffic
• Enhance user experience
• Provide personalized content
• Maintain login sessions
• Measure marketing effectiveness

Users may disable cookies through browser settings. However, some website features may not function properly.

7. Analytics Services

We may use analytics services to understand website usage and improve our services.

Collected information may include:

• Page views
• Session duration
• Navigation patterns
• Device information
• Geographic location data
• Traffic sources

Analytics data is generally aggregated and used for statistical purposes.

8. Communication and Marketing

We may use contact information to:

• Send course-related updates
• Provide enrollment confirmations
• Deliver educational resources
• Send newsletters
• Share promotional offers
• Announce new courses
• Conduct surveys

Users may unsubscribe from marketing communications at any time.

Service-related communications may still be sent when necessary.

9. Payment Information

Payments may be processed through trusted third-party payment providers.

PIXORA EDU LTD does not typically store complete credit card information on its servers.

Payment processors are responsible for securely handling payment transactions according to applicable industry standards.

10. Sharing of Information

We do not sell personal information.

We may share information with:

Service Providers

Including:

• Payment processors
• Hosting providers
• Email service providers
• Analytics providers
• Customer support platforms
• Learning management systems

Legal Requirements

Information may be disclosed when required by:

• Court orders
• Legal proceedings
• Regulatory authorities
• Law enforcement agencies

Business Transfers

In the event of:

• Merger
• Acquisition
• Sale of assets
• Corporate restructuring

User information may be transferred as part of the transaction.

11. International Data Transfers

Your information may be stored or processed in countries outside your jurisdiction.

We take reasonable measures to ensure that international transfers comply with applicable privacy laws and maintain adequate data protection safeguards.

12. Data Retention

We retain personal information only for as long as necessary.

Retention periods may depend on:

• Educational requirements
• Legal obligations
• Tax requirements
• Contractual obligations
• Business needs

When information is no longer needed, it will be securely deleted or anonymized.

13. Data Security

We implement appropriate security measures including:

• Secure servers
• Encryption technologies
• Access controls
• Password protection
• Monitoring systems
• Security updates
• Restricted employee access

While we strive to protect information, no system can guarantee absolute security.

14. Student Records and Educational Data

Student records may include:

• Enrollment history
• Academic progress
• Assignment submissions
• Certificates
• Learning achievements

These records are maintained to support educational services and student success.

15. User Rights

Depending on applicable laws, users may have the right to:

• Access personal information
• Correct inaccurate information
• Request deletion of information
• Restrict processing
• Object to processing
• Withdraw consent
• Request data portability
• Lodge complaints with authorities

Requests may be submitted through our contact information.

16. Children’s Privacy

PIXORA EDU LTD does not knowingly collect personal information from children under the age required by applicable laws without appropriate parental or guardian consent.

If such information is discovered, reasonable efforts will be made to remove it promptly.

17. Third-Party Websites

Our website may contain links to external websites.

We are not responsible for:

• Third-party content
• Privacy practices
• Security policies
• Data collection activities

Users should review the privacy policies of third-party websites separately.

18. User Account Responsibilities

Users are responsible for:

• Maintaining account confidentiality
• Protecting login credentials
• Reporting unauthorized access
• Keeping account information accurate

We are not responsible for losses resulting from unauthorized account use caused by user negligence.

19. Email Communications

Users may receive:

• Enrollment confirmations
• Account notifications
• Course updates
• Support responses
• Educational announcements

Marketing communications can be opted out of at any time.

20. Data Breach Procedures

In the event of a data security incident, we may:

• Investigate the incident
• Secure affected systems
• Notify affected individuals when required
• Inform relevant authorities where necessary
• Implement corrective actions

21. Changes to This Privacy Policy

PIXORA EDU LTD reserves the right to update this Privacy Policy at any time.

Changes may occur due to:

• Legal requirements
• Service improvements
• Operational changes
• Regulatory updates

Updated versions will be published on our website with a revised effective date.

22. Contact Information

If you have any questions regarding this Privacy Policy or our data handling practices, please contact us:

PIXORA EDU LTD

Website: https://pixoraedu.com/

Email: help@pixoraedu.com

Phone: +44 7727 186156

Address: 2 Frederick Street, London, England, WC1X 0ND

23. Consent

By accessing our website, enrolling in courses, creating an account, or using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy and our data processing practices.